Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Returns

• You have 14 days from the date of receipt to request a return or exchange
• Items must be in unused, original condition with original packaging
• Return shipping costs are the responsibility of the buyer
• For exchanges due to product defects or damage, we will cover the shipping cost

Refunds

• Once we receive and inspect your return, refunds will be processed within 5 business days
• Refunds will be issued to the original payment method

How to Start a Return Please contact us at prosportgoods.chi@gmail.com with your order number and reason for return, and we'll guide you through the process.